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Get in Touch
At Cross Express, we are dedicated to bringing to the market high-quality, boutique children’s clothing that reflects creativity, comfort, and sustainability. Whether you have questions about our exclusive one-off releases, shipping, sizing, or collaborations, we’re here to help! Our team is committed to providing excellent customer service to ensure your shopping experience is as seamless as possible.
If you have any questions regarding your order, our clothing collections, or general inquiries about The Unknown Children brand, please feel free to contact us. Please allow up to 48 hours for a response.
Contact Information:
Email: theunknownchildrenau@gmail.com
Office Hours: Monday to Friday, 9:00 AM - 5:00 PM (AEST)
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Connect with Us on Social Media
For the latest updates, fashion trends, and exclusive collection releases, follow us on:
Instagram: @theunknownchildrenclothing
Facebook: @theunknownchildrenclothing
TikTok: @theunknownchildren
Pinterest: @theunknownchildrenclothing
Stay connected with The Unknown Children to ensure you never miss out on our limited-edition children's fashion.
Shipping and Order Inquiries
For all questions related to shipping, tracking your order, or delivery times, please visit our Shipping Information page or contact our support team at theunknownchildrenau@gmail.com
We strive to ensure timely deliveries and will assist you with any order concerns.
Returns and Exchanges
If you are not completely satisfied with your purchase, please review our Returns & Exchanges policy. You can also reach out to our customer care team directly for assistance with returns at theunknownchilrenau@gmail.com.
Collaborations and Wholesale Inquiries
Interested in collaborating with Cross Express or stocking our unique, boutique children’s clothing? We’d love to hear from you! Please send us an email at theunknownchildrenau@gmail.com with your proposal or wholesale inquiries.
Location:
We are proudly based in Sydney Australia, designing and curating sustainable and stylish boutique children’s clothing for families around the globe. For any location-specific inquiries, feel free to contact us directly, and we’ll assist you as best as possible.
FAQ:
Looking for quick answers? Visit our FAQ page, where we cover everything from sizing to our boutique children’s clothing care instructions.
Why Contact us?
Exceptional Customer Support: Our team is always ready to help you with any questions you have about our children’s clothing, from orders to product information.
Exclusive Releases: Be the first to know about new boutique children’s clothing collections by getting in touch with us and subscribing to our newsletter.
Sustainable Fashion Focus: We prioritize eco-friendly materials and processes in all our children's fashion designs, ensuring that your little ones wear the best quality clothing.
Fast Response Times: We aim to respond to all inquiries within 24-48 hours during business days.
Contact us Today!
We value every customer, and your satisfaction is our top priority. If you have any questions or need further assistance, don’t hesitate to get in touch. Our friendly support team at Cross Express will ensure your experience with us is smooth, whether you’re purchasing, returning, or simply inquiring about our boutique children's clothing collections.
Email: theunknownchildrenau@gmail.com